The typical turnaround time for website and branding projects generally ranges as follows:

‍Website design and development projects often span 2 to 4 weeks from initial concept to final launch, while branding projects design and brand identity, usually take about 1 to 3 weeks to complete.

These timelines are based on varying project scopes and complexities.
However, we understand that sometimes projects need to be expedited to meet specific deadlines. For those instances, we offer express turnaround times at an additional fee. This express service reduces the timeline to approximately one week for both branding and website projects, subject to the specifics of your request and our current capacity.
‍
‍Our goal is to accommodate your needs and provide a seamless, efficient service tailored to your timeline.

Our expertise encompasses a wide array of design and development tools, including the Adobe Creative Suite, Figma, Spline, Webflow, WordPress, Shopify, as well as custom coding solutions.

Our skill set enables us to meet your specific project requirements, delivering custom-tailored results across various formats and technology stacks. Whether you're looking for visually compelling designs, interactive prototypes, or fully functional websites and e-commerce platforms, our team is equipped to bring your vision to life with precision and creativity.

If you wish to request changes to the design, we facilitate this process through our dedicated client portal, ensuring a seamless and efficient experience. Here's what to expect:

1. Review and Feedback: Once the initial design is shared with you via our client portal, you'll have the chance to review it and provide your feedback. The portal is designed for easy navigation and interaction, allowing you to leave detailed comments and suggestions directly on the design files.

2. Discussion and Clarification: Should there be any need for further discussion or clarification on your feedback, we can quickly arrange a conversation through the portal or, if necessary, refer back to detailed project notes and discussions in Notion for additional context.

3. Implementing Changes: Our design team will proceed with making the requested adjustments based on your feedback. We are dedicated to refining the design until it meets your expectations, all within the agreed project scope.

4. Follow-up and Final Approval : Updated designs will be shared with you through the client portal for further review. This iterative process ensures that the final design aligns perfectly with your vision.Although we primarily use our client portal for direct project management and communication, we also incorporate Notion for in-depth project planning and documentation. This dual-platform approach ensures that every aspect of your project is meticulously organised and accessible, providing a comprehensive and transparent view of the project's progress.

We understand that design is a highly subjective and collaborative process, and it's crucial that the final product aligns with your vision and expectations.
‍It's important to note, however, that due to the custom nature of design work, we are unable to offer refunds once a project has commenced. If you find that the design we've proposed doesn't resonate with you, here's how we would proceed to ensure your satisfaction:

Open Dialogue: We encourage an open and honest conversation about the aspects of the design that aren't meeting your expectations. Understanding your perspective is vital for us to make the necessary adjustments.

‍Detailed Feedback: We ask for specific feedback on what you don't like or what you envision differently. This clarity helps us to better understand your preferences and to revise the design more effectively.

‍Iterative Revisions: Based on your feedback, we will revisit the design and make the necessary revisions. Our goal is to work collaboratively, iterating on the design until it aligns with your vision.

‍Alternative Solutions: If after several iterations the design still doesn't meet your expectations, we're open to exploring alternative solutions, including assigning a different designer to your project if necessary.

‍Satisfaction Guarantee: Your satisfaction is our top priority. We are committed to ensuring that the final design is one you are completely happy with, within the scope of our agreement.We value your input and believe that your insights are crucial to the success of the project. Our team is dedicated to creating a design that not only meets but exceeds your expectations, and we're committed to working with you every step of the way to ensure that outcome.

Yes, we proudly offer our services to clients worldwide.

Leveraging the power of digital collaboration tools and remote communication, our team is equipped to work with you, regardless of your location. Our use of platforms like the client portal and videoconferencing for project management and communication ensures that distance is no barrier to effective collaboration and high-quality service delivery. We've successfully managed projects across different time zones and cultural contexts, and our experience has equipped us with the strategies to overcome the challenges of remote work. Whether you're in a bustling city halfway across the globe or in a quiet neighbourhood just a few time zones away, we're committed to providing you with exceptional service and delivering results that exceed your expectations.